FREQUENTLY ASKED QUESTIONS
Please email us at contact@emporio-sports.com or by filling out the contact form on our website.
Our online store is open 24/7 for orders. However, our customer service team is available to assist you during business hours from 9:00am to 5:00pm EST, Monday through Friday.
No, we are an ecommerce store and do not have a physical retail location. All orders are placed online and shipped directly to you.
Yes, once your order has shipped, you will receive an email with a tracking number and a link to track your package.
We have a 30-day return policy for most items. Please visit our Returns and Exchanges page for more details and instructions on how to initiate a return.
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment via Apple Pay and Google Pay.
It depends on the status of your order. Please contact our customer service team as soon as possible if you need to make changes or cancel your order.
Delivery times vary depending on your location and the shipping method you choose at checkout. Most orders are processed and shipped within 2-3 business days, and delivery times typically range from 2-7 business days.
Yes, we ship to many countries around the world. Please visit our Shipping and Delivery page for more information.
Please check our website and social media channels for any current discounts or promotions. You can also sign up for our newsletter to receive exclusive offers and updates.